Integrating with CA Workflow › How to Configure CA Workflow Approval and Fulfillment › Enable Rules

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Enable Rules

Important! Before performing this step, whether you are upgrading or installing for the first time, review Events, Rules, Actions, and Process Definitions for important background information!

Enabling only the rules that you want to use is a required task to use CA Workflow features and functions, including CA Workflow-driven approval.

To enable rules

  1. From the Home page, select Administration, Tools, Events-Rules-Actions.

    The Events-Rules-Action window is displayed.

  2. Click the Event Type named Request/Subscription Item Change.

    Its details appear.

    Note: Request/Subscription Item Change contains most built-in rules provided by CA Service Catalog.

  3. Check the name of each rule that you want to enable.
  4. Click the Enable button.
  5. If the rule that you want to enable is not in Request/Subscription Item Change, check another event type.
  6. When you find the rule in another event type, enable the rule, as described in the previous steps.

The selected rules are enabled.