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Configure Trusted Authentication

For best results, we suggest that you configure CA Service Catalog and BusinessObjects Enterprise to use trusted authentication for the integration between the two products. Trusted authentication provides single signin (also named single signon or sign-on). Single signin enables CA Service Catalog users to access the InfoView application of BusinessObjects Enterprise directly from the CA Service Catalog GUI, without logging in to BusinessObjects Enterprise and entering their user names passwords.

To configure CA Service Catalog and BusinessObjects Enterprise to use trusted authentication, follow this process:

  1. Log on to the BusinessObjects Enterprise Central Management Console as a user with administrative rights.
  2. Go to the Authentication Management area of the Central Management Console.
  3. Click the Enterprise tab.
  4. Enable trusted authentication.
  5. Enter a "shared secret" password for your users.

    Note: Verify that the value of this password and the frequency with which you update it meet your organization's password security standards.

    The BusinessObjects Enterprise client and the Central Management Console use the shared secret password to create a trusted authentication password.

  6. Perform the remaining steps on every Service View computer.
  7. Use a text editor to open the file named %USM_HOME%\reporting\CABI\TrustedPrincipal.conf.

    %USM_HOME% is the location where Service View is installed.

  8. Scroll to the following line:
    SharedSecret=password
    
  9. For password, specify the same shared secret password that you entered on the BusinessObjects Enterprise Central Management Console earlier in this procedure.
  10. Save the TrustedPrincipal.conf file.
  11. Restart the Service View computer.

Important! Whenever you update the password on the BusinessObjects Enterprise Central Management Console, make the same change to the password in the TrustedPrincipal.conf file on every Service View computer also, as explained in this topic.