Configuring › Verify that Browser Security Settings Permit Login
Verify that Browser Security Settings Permit Login
If you are using Internet Explorer to access CA Service Catalog, your browser security settings can prevent you from seeing the user name and password prompts when you attempt to log in to CA Service Catalog. Therefore, verify your browser security settings to help ensure that you can access CA Service Catalog.
Verify that security settings permit login
- Open Internet Explorer on the computer you want to use for accessing CA Service Catalog.
- In the browser address field, enter the URL to start CA Service Catalog, in the format http://computer-name:port number/usm/.
computer-name specifies the name of the computer that you want to log in to.
port number specifies the CA Service Catalog port number of that computer.
- Verify that you see the CA Service Catalog login screen, including the user name and password prompts.
If Yes, this verification procedure is complete, and you can skip the remaining steps.
If No, complete the remaining steps.
- In Internet Explorer, open Internet Options, click Security, and do one of the following:
- Change the security level for the Local Intranet to Medium-High or Medium
- Add the login URL for CA Service Catalog to your Trusted sites
- Close and reopen your browser.
- In the browser address field, enter the URL to start CA Service Catalog, and verify that you see the login page with the user name and password prompts.