Installing and Upgrading › Before You Install › Choose a Database Management System

Choose a Database Management System

Choose the database management system (DBMS) to use for CA Service Catalog. CA Service Catalog supports the following database management systems:

• Microsoft SQL Server 2005 or 2008 running on Windows
• Oracle 10g R2 or 11g R2 running on Windows or Linux

If you are implementing CA Service Catalog in a multi-language environment, verify that your DBMS supports Unicode for double-byte languages. For example, if you are using Oracle, install Oracle with Unicode Support to help ensure that localized double-byte characters display correctly.

Important! If you are currently using a version of Oracle or SQL Server that is not supported by CA Service Catalog r12.6, then you must back up your database, upgrade to a supported version of DBMS software, and install CA Service Catalog r12.6.

More information: For more information on supported versions of database management systems, see the Release Notes.