Integrating with CA Oblicore Guarantee › Create the Adapter

Create the Adapter

After you have imported the adapter package, you are ready to create the adapter. This task is required to enable the integration between CA Service Catalog and CA Oblicore Guarantee.

To create the adapter

1. On the computer where CA Oblicore Guarantee is hosted, open the SQL adapter configuration file for your DBMS, one of the following:
   • CA Service Catalog Request Mgmt Sys AdapterConfig_Oracle.xml for Oracle
   • CA Service Catalog Request Mgmt Sys AdapterConfig_SqlServer.xml for Microsoft SQL Server (SQL Server)
2. Locate the following line in that file:

   "FieldDisplayName="Catalog Request Status Time Event Template" AdditionalData="1500"
   

3. Verify that the value for the AdditionalData= expression in this file matches the ID you recorded for the event type named Catalog Request Status Time Event Template at the end of the procedure to import the adapter.

   If the ID in the file is different than the ID you recorded, update the ID in the file to match the one you recorded.

   Save your changes (if applicable) and close the file.

4. Log in to CA Oblicore Guarantee.
5. Click Administration, Configuration, Adapters.

   The Adapters page appears.

6. Click the Add New button and select the option named Create from configuration file.
7. Browse the local computer on which you opened the browser, select the SQL adapter configuration file for your DBMS (from Step 1), and click OK.

   After a short wait, the adapter is created, and a configuration window opens.

8. Configure the newly created adapter, as follows:
   1. Specify a suitable name to the adapter, such as CA Service Catalog Adapter.
   2. Select the address for the adapter.

      You typically specify the address of the CA Oblicore Guarantee server.

      If applicable, select the Localhost option.

      Otherwise, click Add adapter address to create an address.

   3. Select a time zone and click Next.

      The default connection details appear.

   4. Update the server name and user credentials for the database to match the CA Service Catalog database.
   5. Click Test Connection and click Next.

      The system tests the database connection, using a predefined query for the adapter.

   6. Click Test Query and click Next.

      Test data resulting from the query appear.

   7. Verify that the results are valid and click Next.

      The mapping screen appears.

9. Click Finish.

You have installed the adapter and can now test the adapter.