Using Service Builder › Services › Set Featured Services

Set Featured Services

You can cause selected services to appear in the Featured Items section of the Requests window when a service or folder (or one of its child folders) is displayed.

Note: This feature is available only if CA Service Catalog is installed.

To add a service to the featured items list for an existing folder or service

  1. Click the Feature icon under Actions for the folder or service in the Service Builder, Services window. To define featured services for the catalog root folder only, click the Feature button.

    The Feature Items window displays.

  2. Navigate the Catalog Tree on the left side of the Feature Items window and select the services to be displayed as Featured Items for the folder or service being edited.
  3. Click the arrow to add the selected services to the Features Services list.

    Note: The Inherited Services portion of the Feature Items window shows the services that are already featured with this folder or service because they are featured with a parent folder and the Feature with Children check box is selected for that parent folder.

  4. Select each service in the Featured Services list for folders, make the following choices and click Save:
    Feature with Children

    Indicates that this service must also be featured when the user displays sub-folders.

    Sort By

    Indicates how to sort the services in the Featured Items section of the Requests window when the folder is selected.

    Sort Order

    Indicates how to sort the services in the Featured Items section of the Requests window when the folder is selected.

  5. If an image is associated with this service, ensure that the image is legible when viewed at 32 x 32 pixels, because the image size for a featured service is fixed at 32 x 32 pixels, meaning that the image is reduced or enlarged to 32 x 32 pixels, regardless of its original size. For more information about selecting images for services, see Add a New Service.
  6. Click Save
  7. Click Close.

    The Featured Items window is closed.