CA SystemEDGE User Guide › Troubleshooting and Usage Suggestions › Common Problems and Questions › Management System Not Receiving SNMP Trap Messages

Management System Not Receiving SNMP Trap Messages

If the management system is not receiving SNMP traps from SystemEDGE, you must verify that the agent is sending Trap PDUs and that it is sending them to the correct addresses. If you have already verified those conditions, the problem is most likely with the configuration of the management system. Perform the following verifications to isolate the root of the problem:

• Verify that the agent is running
• Verify that the agent is configured to send trap messages
• Verify that the agent is sending traps
• Verify management system trap configuration