Administration Guide › Troubleshooting › CA Server Automation Troubleshooting › CA Configuration Automation Agent Stops During Installation

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CA Configuration Automation Agent Stops During Installation

Symptom:

The CA Configuration Automation agent installation stops when I install it.

Solution:

On some systems, the Windows DEP option prevents javaw.exe from running. The CA Configuration Automation agent installation stops because it uses javaw.exe. To resolve this issue, follow these steps:

  1. Open the Control Panel in Windows and double-click System.

    The System Properties dialog opens.

  2. Click Advanced, and then click Settings in the Performance section.

    The Performance Options dialog opens.

  3. Click Data Execution Prevention.
  4. Select the Turn on DEP option for essential Windows programs and services only, and click OK.