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Specify When to Send a Stalled Task Alert

Reservation Manager can send an email alert to the administrator when a task is taking longer than expected. An alert is sent if the elapsed time since the last status update for a task was received and the present time exceeds a defined time interval.

You can configure this time interval, which is two hours by default. This configuration setting applies for all types of tasks, including operating system imaging, software installation, and so on. Therefore, make the time interval long enough for all ordinary tasks to complete.

To specify when to send a stalled task alert

  1. Log in to the Reservation Manager using the CA Server Automation administrator user credentials.

    The home page opens.

  2. Click Administer Your Reservation Manager.

    The Administration page opens.

  3. Click Manage your configuration settings.

    The Configure Settings page opens.

  4. Click the following link in the Notifications area.
    Task Status Update Timeout

    Specifies the time interval, in minutes, during which the status of a provisioning task must be updated. If the status is not updated in this time period, an email is sent to the administrator. Specify 0 to disable sending emails.

    Default: 120

  5. Specify a value and click OK.

    The configuration change takes effect when the next reservation is made.