Troubleshooting › Reservation ManagerTroubleshooting › Chargeback Calculations Are Lower or Higher Than Reservation Amounts

Chargeback Calculations Are Lower or Higher Than Reservation Amounts

Symptom:

If a user adds resources for an existing reservation, they are charged for the full amount of resources for the entire 24 hour period. If a user adds resources to an existing reservation, and then returns those resources before the end of the day, there is no extra charge.

Solution:

By default, chargeback costs are calculated once daily at midnight. To charge for usage of less than a day, increase the value of the Chargeback Calculation Frequency configuration setting. For more information, see Configure Chargeback.