Troubleshooting › CA Server Automation Troubleshooting › Accessing the CA Process Automation Server Requires Credentials Even After Configuration

Accessing the CA Process Automation Server Requires Credentials Even After Configuration

Symptom:

You set the CA Process Automation EEM user name and password using the dpmutil -set -itpam-cfg-eem command. However, when accessing the CA Process Automation server from CA Server Automation, you are still prompted for credentials. This issue results from export regulations affecting the Java Cryptography Extension Policies of the JDK 6 environment.

Solution:

Resolve this issue by downloading jce_policy-6.zip from The Oracle Sun Developer Network (SDN) and applying the following JAR files to your installation:

• local_policy.jar
• US_export_policy.jar

Replace the files installed by CA Server Automation with the downloaded files.