Management of CICS Resource Operations › Management of CICS Resources by Using an SDO Approach

Management of CICS Resources by Using an SDO Approach

The service-driven operations (SDO) approach to the management of your information system (IS) resources enables you to manage directly the business functions you are providing to your users. You use services to represent these business functions.

After you have defined the resources you want to manage, you can group them by business functions in ServiceView service definitions. These definitions enable you to specify the availability requirements of the defined services, and enable the services to be monitored and controlled.

Note: You can define and manage services from focal point regions only. Services are not visible in subordinate regions, but you can include resources managed by a subordinate region in a service.