Setting Up the Alert Monitor › Alert Forwarding › Alert Forwarding to CA Service Desk

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Alert Forwarding to CA Service Desk

Before you can forward alert details to CA Service Desk to create requests, you implement CA Service Desk Integration.

Note: For more information, see the CA Common Services for z/OS Service Desk Integration Guide.

Do not forward any alerts to CA Service Desk until integration is completely and correctly implemented; otherwise, all alert forwarding requests to CA Service Desk fail.