Hypothetical Case Study—Migrating from Tivoli NetView › The Migration Plan › Complete the Migration

Complete the Migration

Black Lion Telecom’s NetView REXX procedures—some unchanged, some with minor updates, some rewritten, and a few totally replaced by NCL—are finally all running in NETM10.

NETM10 runs in parallel with NETVIEW9. The operation of NETM10 is repeatedly tested, compared, and verified against the Tivoli NetView system it will replace. It meets the NETVIEW9’s existing service level agreements with no difficulty.

As part of the migration, the following tasks were performed:

• The network operations staff receives basic CA NetMaster training. Very little training is required in many areas because the migrated REXX procedures perform almost identically to their Tivoli NetView equivalents. The NCCF look-alike facility helps a lot.
• The technical writers update Black Lion Telecom’s network operations procedures.
• The support staff learns to use the CA NetMaster Alert Monitor. Black Lion Telecom plans to make the Alert Monitor part of their standard monitoring.