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ESD Product Download Window

CA Technologies product ESD packages can be downloaded multiple ways. Your choices depend on the size of the individual files and the number of files you want to download. You can download the complete product with all components or you can select individual pax and documentation files for your product or component.

The following illustration shows sample product files. It lists all components of the product. You can use the Download Cart by checking one or more components that you need or check the box for Add All to cart. If you prefer to immediately download a component, click the Download link.

This figure shows a sample Product Component sample from CA Support online.

Clicking the link for an individual component takes you to the Download Method page.

This figure shows a sample Download Method window from CA Support online.

Depending on the size and quantity of product files ordered, the Download Method screen could also have these options:

Note: For mainframe downloads using this HTTP method, click the Learn More link.

This figure shows a sample Download Method window from CA Support online.

The HTTP method lets you start downloading immediately. The FTP method takes you to the Review Orders page that displays your order, first in a Pending status changing to Ready when your order has been processed.

Preferred FTP uses the new content delivery network (CDN). Alternate FTP uses the CA Technologies New York-based FTP servers.

The Create a Zip File option first creates the zip, and when ready, offers the options shown by the Zip Download Request examples in the next screen.

This figure shows a sample Review Download Requests window from CA Support online.