How many Policy Server and Agents are in your environment?

Use the Policy Server audit logs to determine the number.

Which Policy Servers are communicating with which SOA Agents?

Use the Policy Server audit logs to determine this information.

What time of day do you encounter the least traffic at each site?

Review your web and application server logs and the Policy Server audit logs.

What third party software do you use that may require upgrading to work with SOA Security Manager r12.1, such as operating systems, database software, directory servers?

Go to the Technical Support site and search for the SOA Security Manager Platform Matrix for r12.1.

Do you have SOA Security Manager software customized by Professional Services?

Contact Customer Support for instructions.

Do you have access to SOA Security Manager r12 user documentation? You may need to refer to procedures in these documents.

Go to the Technical Support site and locate the SOA Security Manager documentation.

Do you have any customized files that may be overwritten by the upgrade?

Back up configured files, such as Host configuration files before upgrading.