Important Considerations

Consider the following before configuring a policy store:

Avoid possible policy store corruption—Ensure that the database server to which the policy store is to be installed is configured to store objects in UTF-8 form:
- (Oracle) Ensure that the database is configured to store objects in UTF-8 form. Oracle supports unicode within many of their character sets. For more information on configuring your database to store objects in UTF-8 form, see your vendor-specific documentation.
- (MS SQL Server) Ensure that the database is configured using the default collation (SQL_Latin1_General_CP1_CI_AS). Using a collation that is case sensitive may result in unexpected behaviors. For more information on configuring your database to store objects using the default collation, refer to your vendor-specific documentation.
Do not use brackets around the IP address when using IPv6 ODBC data sources or the connection fails.
Example: use fec0::9255:20c:29ff:fe47:8089 instead of [fec0::9255:20c:29ff:fe47:8089]

Note: More information on IPv6-supported databases exist in the SOA Security Manager Platform Support Matrix on the Technical Support site.

To locate the support matrix on the Support site

Click Technical Support.
Click Support By Product.
Select CA SOA Security Manager from the Select a Product Page list.
Scroll to Product Status and click Platform Support Matrices.