How many Policy Servers and SOA Agents are in your environment?

Use the Policy Server audit logs to determine the number.

What are the versions of the Policy Server and SOA Agents?

Use the Policy Server audit logs to determine the versions.

Which Policy Servers are communicating with which SOA Agents?

Use the Policy Server audit logs to determine this information.

What time of day do you encounter the least traffic at each site?

Review your web and application server logs and the Policy Server audit logs.

Are your SOA Agents working in failover or round robin mode?

To maintain failover and round robin, refer to Mixed SOA Security Manager Environments.

Does SOA Security Managerr12.1 SP3 support your third–party hardware and software?

Go to the Technical Support site and search for the SOA Security Manager Platform Matrix for r12.1 SP3.

Do you have SOA Security Manager software customized by Professional Services?

Contact Customer Support for instructions.

Do you have access to previous versions of the SOA Security Manager user documentation? This guide refers to the previous SOA Security Manager documentation.

Locate the SOA Security Manager documentation on the Technical Support Site.

Do you have any customized files that may be overwritten by the upgrade?

Back up customized files, such as Host configuration files before upgrading.