Installation Guides › Implementation Guide › Diagnose Implementation Issues › Locate Knowledge Base Articles

Previous Topic: Random Issues

Next Topic: Measure SOA Security Manager Performance

Locate Knowledge Base Articles

The SOA Security Manager bookshelf is only one resource that is available to you. SOA Security Manager knowledge base (KB) articles are available on the CA Technical Support site. These articles address various topics related to managing and troubleshooting a SOA Security Manager environment.

To locate SOA Security Manager KB articles

  1. Log into the Technical Support site.
  2. Click Support by Product.

    The Support by Product page appears.

  3. Locate SOA Security Manager in the product list and click the link.

    The SOA Security Manager product page appears.

  4. Enter search criteria under Search Support. Search Support is located on the right side of the screen.

    Information matching the search criteria appears.