Previous Topic: CAF0987E

Next Topic: CAF0990W

CAF0989W

SERVICE DESK ALTERNATE USER ID TOO LONG - IGNORED

Reason:

The alternate user ID for the Service Desk provided to the Service Desk interface was too long. The Service Desk interface will attempt the call without an alternate user ID.

Action:

For assistance, contact Technical Support at http://ca.com/support. If a dump was produced in the batch job that was running, save it and be prepared to send it to CA when you call.