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Reason:
A split file or split file index could not be processed due to an error in an z/OS service routine. The message text is variable, but will indicate the ddname of the data set as well as the service macro name that was being processed.
Action:
See the dump process system message log for information regarding the service that failed. See the IBM System Messages guides for more information about the messages that are produced.
If the message indicates a failure of the duplicate index to open (indicated by the presence of DUPFAIL in the text), see message CAF0917E in the CA SMF Director Audit Trail report to determine which split index file was not duplicated. The file can be manually duplicated, or, if this was a serialization error, the next dump process should create a new duplicate index.
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