Portal User Guide › Running Certification Campaigns › DNA-based Approval Process

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DNA-based Approval Process

You can create an AuditCard in the CA RCM DNA module that reflects changes between two configurations (the pre-configuration and the post-configuration, similar to master and model configurations), and then submit the audit card for approval to the CA RCM Portal.

As a result, an approval ticket tree will be generated, similar to what happens when performing Self-Service tasks. However, as opposed the Self-service originated approval tickets (and Campaign originated approval tickets), DNA originated approval tickets are not automatically started, and you have to click Start Process in your Inbox.