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When security is enabled, every action a user attempts is checked against the users’ permissions. For this purpose, CA RCM.cfg provides a set of resources that govern the various permissions.
It should be noted, that the option that allows an Approver to view the contents of an Approver ticket, even if the Administrator did not give the Approver the appropriate permissions, sets up resources to handle this issue in the background. These permissions are limited to the specific campaign’s requirements.
There are no permission filters for Delegate/Escalate.
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