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License and Version

Parameters set on the License and Version tab govern the period of time for which the license is valid, as well as setting limits on the size of a configuration file or the number of users that can legally work on the system. When these restrictions are reached the system prompts you with an alert as to the situation and then prevents further work being conducted.

To rectify this you must obtain a new license file from CA that expands the user restrictions to cover your company needs.

To obtain a new license file

  1. Click File, General Settings.

    The Discover and Audit Settings window opens.

  2. Select the License and Version tab.
  3. Click Request License Extension.

    A Request for License Extension submission form opens in your web-browser. The form displays the current license restrictions.

  4. Enter details for you license request and complete all mandatory fields as indicated by an asterisk (*).
  5. Click Submit.

    Your request is automatically submitted to CA support for processing.

To select a new license file

  1. Click File, General Settings.

    The Discovery and Audit Settings window opens.

  2. Select the License and Version tab.
  3. Select License File.

    The Open file dialog opens.

  4. From the License File edit box, click Browse to find the location of the updated License file.
  5. Select the license file from the list.
  6. Click Open.

    The restrictions listed in the new license file now take effect and are displayed in License Info section of the tab.