Parameters set on the License and Version tab govern the period of time for which the license is valid, as well as setting limits on the size of a configuration file or the number of users that can legally work on the system. When these restrictions are reached the system prompts you with an alert as to the situation and then prevents further work being conducted.
To rectify this you must obtain a new license file from CA that expands the user restrictions to cover your company needs.
To obtain a new license file
The Discover and Audit Settings window opens.
A Request for License Extension submission form opens in your web-browser. The form displays the current license restrictions.
Your request is automatically submitted to CA support for processing.
To select a new license file
The Discovery and Audit Settings window opens.
The Open file dialog opens.
The restrictions listed in the new license file now take effect and are displayed in License Info section of the tab.
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