Portal User Guide › Using Administration Functions › Import and Export Connectors › Define an Import Connector

Define an Import Connector

CA RCM import connectors import data from endpoint systems.

Note: For more information, see the DNA Data Management User Guide.

To define an import connector

1. Log in to the CA RCM portal as an administrator.
2. Go to Administration, Settings. 

   The list of available options appears.

3. Click Connector Settings.

   The Connector Settings screen opens.

4. Above the Imports table, click Add New.

   The Add New Import screen appears.

5. Provide the following information for the connector:

   Import client name

   Defines the name for the import connector.

   Description

   Defines the description of the import connector, such as the connector's use, timing, and so on.

   Universe

   Specifies the universe that is associated with the import connector. The data obtained through this connector is imported into the universe's master configuration files. If it is an initial import and there are no pre-existing configuration files, the import process creates the configuration files.

   Note: Before you can run a connector job, explicitly declare a login field for the universe and verify that the connector maps the endpoint data to this field.

   (Optional) Enrichment User Database

   Defines an existing user database (.udb) file that CA RCM uses to enrich new user records during data polling. Data is imported from a specific endpoint, however, you can enrich the original data by adding additional information from a second source. For example, you can download user information from a security-related endpoint, and then enrich the data by accessing additional information from a human resources database. This data could include user addresses which were not available from the primary source of information.

   Note: Enter the file name, but do not enter the .udb suffix. For example, enter enrich to reference the enrich.udb file.

   Ticket Template

   Specifies the ticket format that is used to track the job in your Inbox. Select FlowTicketforImport_V0.8.

   Workflow process name

   Specifies the Workpoint business process that CA RCM uses to implement the connector job. Select Import Configuration.

   Max duration time

   Defines an estimated processing time for the job. If the job continues beyond this time limit, CA RCM lists the job as overdue in your Inbox, but continues to process it.

   Priority

   Specifies the importance of the job relative to other tasks in your Inbox.

   Severity

   Specifies the importance of errors generated during job processing, relative to other tasks in your Inbox.

6. Select the Connector Type and provide values for all the properties that appear under Connector Information. On-screen text provides more information beside each property.
7. Click Save.

   The import connector is defined and now appears in the Imports table.

More information:

Using Tickets and the Inbox