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Audience

This guide is intended for Role Engineers who are responsible for the installation of CA RCM software, downloading and uploading of users and resources databases, role discovery and audit operations. Role Engineers are typically well-trained professionals who are familiar with the target organization. This guide assumes that the Role Engineer has had professional training on a CA RCM system and is familiar with the CA RCM documentation that accompanied the CA RCM installation package.

Familiarity with the Microsoft operating system and applications and relevant peripheral and remote equipment is also assumed.