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Administrator View / User View

The Admin View/User View button allows you to toggle between two views of the Inbox:

User View

The standard Inbox features available to all users (dependent on their permissions).

Admin View

Allows you to view all the campaign tickets in the system, even those that were created by other managers.

The Admin View option is only available to the super administrator. The buttons will only appear for users that are linked to the role defined in eurekify.properties as the system administrator role. The default, out-of-the-box option is:

sage.admin.role=CA RCM Admin Role

More information:

About Security & Permissions

CA RCM Properties