You can import account information from a file of comma-separated values (CSV) into a special configuration that parallels the model configuration of the universe.
Note: Because file-based import is a one-time process, only use a CSV file for initial import or occasional administrative updates to account information. To keep account information updated, define a data connector job that imports account information from endpoints at regular intervals.
Note: You must have administrator-level rights in the CA RCM portal to perform this procedure.
To import CSV data into an account configuration
The Import Accounts screen appears.
CA RCM copies new, unique records from the CSV file to the Account configurations. Existing information in the Account configurations is preserved.
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