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Configure CA Enterprise Log Manager to Support Polling by CA RCM

To import CA Enterprise Log Manager usage data, you add CA RCM data queries to the CA Enterprise Log Manager query list, and configure a security certificate for the data connection between CA Enterprise Log Manager and CA RCM.

To configure CA Enterprise Log Manager to support polling by CA RCM

  1. Import queries that let CA RCM view CA Enterprise Log Manager events online.
    1. Log in to the CA Enterprise Log Manager portal as an administrator.
    2. Navigate to the Queries pane (Queries and Reports, Queries).
    3. In the Query List area, click options, Import Query Definition.
    4. Specify the file RCM_Queries.xml file in the following directory of the CA RCM server:
      RCM_install\Server\ELM
      

      Note: RCM_install is the CA RCM installation directory.

      CA Enterprise Log Manager imports the queries.

    CA RCM invokes these queries to display detailed CA Enterprise Log Manager event history screens when users click monitored resources.

  2. Create a security certificate for CA Enterprise Log Manager in the keystore of the CA RCM server.
    1. From the CA RCM server, browse to the CA Enterprise Log Manager server.

      A security alert appears.

    2. Click View Certificate.

      The Certificate popup displays information about the CA Enterprise Log Manager security certificate.

    3. Click the Details tab and click Copy to File.

      The Certificate Export Wizard appears.

    4. Follow the wizard to export the certificate. In the Export Format screen of the wizard, select the Base-64 encoded X.509 (.CER) format.

      The certificate is saved on the CA RCM server.

    5. Open a command prompt window and navigate to the directory that contains the exported certificate.
    6. Enter the following command:
      “%JAVA_HOME%\bin\keytool.exe” -import -file “pathname_cer” -keystore "%JAVA_HOME%\jre\lib\security\cacerts" -trustcacerts
      

      Note: pathname_cer is the pathname of the exported certificate.

      You are prompted for a password.

    7. Enter the following password, or the default cacerts password for your system:
      changeit
      

      The following prompt appears:

      Trust this certificate?
      
    8. Enter y and press return

      The CA Enterprise Log Manager certificate is installed in the keystore.

    9. Enter the following command:

      “%JAVA_HOME%\bin\keytool.exe” -list –keystore "%JAVA_HOME%\jre\lib\security\cacerts"

      You are prompted for a password.

    10. Enter the following password, or the default cacerts password for your system:
      changeit
      

      A list of certificates appears.

    11. Verify that a new certificate named mykey appears in the list.
    12. Restart the JBoss application server service on the CA RCM server computer.
  3. Register CA RCM on the CA Enterprise Log Manager server using the new certificate.
    1. Browse to the following address on the CA Enterprise Log Manager server:
      https://ELM_host:5250/spin/calmapi/products.csp
      

      Note: ELM_host is the hostname of the CA Enterprise Log Manager server.

    2. Log in as an administrator.
    3. In the Registered Products pane, click Register.

      The New Product Registration window appears.

    4. Enter the name and password you specified for the new certificate and click Register.

      The CA Enterprise Log Manager server recognizes the certificate and allows connection to CA RCM.