Previous Topic: Suspend and Restart a Certification Campaign

Next Topic: Certification Decisions

Initiate the Approval Phase of a Campaign

Typically, you must stop the review phase of the campaign before you can start the approval and implementation phase.

Note: If you configured rolling approvals for the campaign, review and approval tasks are not separated into distinct phases.

To suspend and restart a certification campaign

  1. In your Inbox, click the root-level ticket of a certification campaign.

    The Campaign View screen displays general information about the campaign and its current status.

  2. Click Stop Campaign.

    The review phase of the campaign is suspended.

  3. Click Start Approval Phase.

    The approval and implementation phase of the campaign starts. CA RCM creates approval task tickets, and sends out email notifications to users who must approve changes to the user, role, and resource entities that they manage.

  4. Go to your Inbox.

    The certification campaign ticket tree is archived. A new approval task ticket tree appears.