Known Issues › Known Security Issues › Underscore (_) In Visualizer Server Name

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Underscore (_) In Visualizer Server Name

Valid with Internet Explorer 8

Symptom:

When you use Internet Explorer 8 to access CMDB Visualizer, an underscore (_) in a server name can cause an error. The following message can appear:

Connection to Server Refused

Solution:

This message indicates an Internet Explorer 8 restriction. To resolve this problem, use the server IP address instead of the server name in the Visualizer URL.