Known Issues › Known Client Issues › Child Windows Do Not Close After Logging Out on the iPad

Previous Topic: iOS Crashes when Selecting a Contact During Ticket Creation

Next Topic: Web Interface Renders Incorrectly in Internet Explorer

Child Windows Do Not Close After Logging Out on the iPad

Valid on iPad iOS 5

Symptom:

After I log out of CA SDM on the iPad, the child windows do not close. For example, I click File, New Change Order. I log out of CA SDM and the New Change Order window remains open and I can still enter data.

Solution:

The iOS 5 operating system has an issue when you close the window using the handle (close() API). For more information, use an internet search engine to look for "iPad Safari IOS 5 window.close()."