Upgrading › Planning Your Upgrade › Status Transition Considerations

Status Transition Considerations

Consider the following information if you plan to use Status Transitions after upgrading from CA SDM r11.2, r12.1, and r12.1 to CA SDM Release 12.7:

• Status transitions are inactive when you upgrade to Release 12.7.

  Note: All customized status code descriptions that appear on ticket forms are retained during the upgrade process.

• The Status_Policy_Violations option is installed and set to Warn by default after you upgrade. This setting allows undefined transitions to occur, but logs a warning.
• If you set the option to Allow, undefined transactions are not logged.

  Note: For more information about the Status_Policy_Violations option, see the Online Help.