Installing › The CA SDM Installation › Support Automation Component Configuration

Support Automation Component Configuration

CA SDM installs and configures the following Support Automation components:

• End User Client
• Support Automation Analyst Interface
• Server

You install and configure the following components separately:

• End User Agent
• Automated Tasks Editor IDE

Important! You must install the supportautomation_url option after installing CA SDM, in addition to configuring Support Automation during CA SDM configuration. For more information about the supportautomation_url option, see the Online Help.