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You can migrate CA Support Automation r6.0 SR1 eFix5 data to CA SDM Release 12.7 from the following environments:
Note: You can only migration data from CA Support Automation r6.0 SR1 eFix5. We recommend that you run a full backup of the CA Support Automation r6.0 SR1 eFix5 database before migrating.
Important! Branding customizations from CA Support Automation r6.0 SR1 eFix5 do not migrate to CA SDM Release 12.7 automatically. We recommend that you review the customized branding to verify that it corresponds to the CA SDM branding. If necessary, copy and paste the Header, Footer, and CSS URL data of each division to the corresponding tenant (or public) in CA SDM to migrate the branding data.
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