Samples Directory › Contents of the Samples Directory › call_mgt

call_mgt

Contains samples for customization in request management.

gencr.frg

This file can be used in conjunction with bop_cmd to create requests from a command line. All notifications and activity log entries will occur, however no Request Form will display on the server when created. You must use the -u parameter to execute gencr.frg with the bob_cmd utility. Be sure to read the gencr_readme.txt file to learn the syntax, and how to modify it if necessary. The file should be placed in $NX_ROOT/site/mods/interp, if the directory does not exist, you should create it. Example: bop_cmd -d domsrvr -u nsm -f gencr.frg "gencr( 'My Description' )"

iss_site.mod

This file can be used to enable activity logging of site-adapted fields in issues. This file should be placed in $NX_ROOT/site/mods/majic after it has been changed for the site-adapted fields.

cr_site.mod

This file can be used to enable activity logging of site-adapted fields in requests. This file should be placed in $NX_ROOT/site/mods/majic after it has been changed for the site-adapted fields.

chg_site.mod

This file can be used to enable activity logging of site-adapted fields in change orders. This file should be placed in $NX_ROOT/site/mods/majic after it has been changed for the site-adapted fields.

gencr_readme.txt

This file contains instructions on how to use the gencr.frg file.

chg_site.spl

This file may be modified to change the mapping of attributes when creating a change order from a request. This file should be placed in $NX_ROOT/site/mods/majic after the appropriate changes have been made.

audlog_site.mod

This file can be used to enable audit logging of site-adapted fields. This file should be placed in $NX_ROOT/site/mods/majic after it has been changed for the site-adapted fields.

Notify_add.spl (UNIX only)

This file can be used to add the request’s log agent, assignee and group to the request notification list. This file should be placed in $NX_ROOT/site/mods/majic.

Notify_replace.spl (UNIX only)

This file can be used to add the request’s log agent, assignee and group to the request notification list when they are changed. This file should be placed in $NX_ROOT/site/mods/majic.

data

This directory contains files depicting the Logical Data Model for most database tables in CA SDM. This data directory also includes sample data for Knowledge Management.