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Every CA SDM installation has one primary server that handles basic product functionality.
Important! If your installation includes one or more secondary servers, you must start the secondary servers before starting the primary server.
To start the CA SDM primary server in a Windows environment, from the Control Panel, select the CA SDM Server service, and click Start. You can start the service manually each time you need it, or you can configure it to start automatically like any other Windows service.
In a UNIX environment, start the CA SDM server from the command line using pdm_init.
The following table describes the processes that start automatically when you start the CA SDM server:
|
Process |
Description |
|---|---|
|
Daemon Agent (pdm_proctor_nxd) |
The daemon agent responsible for starting the managed daemons |
|
Daemon Monitor (pdm_d_mgr) |
Monitors daemon processes |
|
BOP Virtual DB (bpvirtdb_srvr) |
BOP virtual database server |
|
Data Dictionary (ddictbuild) |
Rebuilds data dictionary each time the system is started—this runs and then goes away |
|
KPI Daemon (kpi_daemon) |
Manages the collection, organization, and storage of KPI data. |
|
Oracle agent (orcl_agent) |
Agent for Oracle database—many instances, depending upon load |
|
Oracle DB (orcl_prov_nxd) |
Oracle database provider |
|
SQL agent (sql_agent) (runs only if you are using MS SQL) |
Agent for SQL Server database—many instances, depending upon load |
|
SQL DB (sql_prov_nxd) (runs only if you are using MS SQL) |
Microsoft SQL Server database provider |
|
Event Manager (ehm_nxd) |
Event manager |
|
License Manager (license_nxd) |
Manages security |
|
Message Dispatcher (sslump_nxd) |
Dispatches messages |
|
Notification Manager (Windows only) |
Manages notifications in the Windows environment |
|
Object Engine (domsrvr) |
CA SDM server |
|
Report Manager (pcrpt_nxd) |
PC reporting |
|
Software Version Control (pdm_ver_nxd) |
Manages versions of specified system components |
|
Method Engine (spel_srvr) |
Spell code interpretation server |
|
Text API (pdm_text_nxd) |
Text API daemon for email and CA NSM interfaces |
|
Timed Events/Notifications (animator_nxd) |
Timed events and notifications |
|
User Validation (boplgin) |
Request Management login |
|
Web Engine (webengine) |
Runs the engine for the web client |
|
Archive Purge Daemon (arcpur_srvr) |
Manages the background Archive and Purge processing |
|
BU Daemon (bu_daemon) |
Handles FAQ Rating calculation for Knowledge Documents |
|
DB Monitor (dbmonitor_nxd) |
Monitors CA common tables for changes |
|
EBR Daemon (bpebr_nxd) |
Handles knowledge search requests |
|
EBR Idx Daemon (bpeid_nxd) |
Handles EBR re-indexing |
|
KRC Daemon (krc_daemon) |
Manages statistical calculations and notifications for the Knowledge Report Card |
|
KT Daemon (kt_daemon) |
Manages Knowledge Documents (KD approval process, permissions, notifications, and so on) |
|
LDAP virtdb (ldap_virtdb) |
Agent for communication with LDAP Servers |
|
Mail Daemon (pdm_mail_nxd) |
Handles outbound email notifications |
|
Mail Eater (pdm_maileater_nxd) |
Handles inbound email notifications |
|
MDB Registration Server (mdb_registration_nxd) |
Agent for handling MDB registration requests |
|
PDM KTLC (pdm_ktlc) |
Manages licensing for Knowledge Management. |
|
PDM RPC (PDM_RPC) |
Manages Web Services requests |
|
Repository Daemon (rep_daemon) |
Handles attachment repositories |
|
Spell checker (lexagent_nxd) |
Handles spell checking requests |
|
Time-to-Violation (ttv_nxd) |
SLA Violation forecaster |
|
tomcat controller (pdm_tomcat_nxd) |
Manages Tomcat services |
Note: In this table, the Notification Manager process applies only to the Windows environment and the Default DB process applies only to the UNIX environment.
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