Managing Knowledge › How to Use Documents in the Knowledge Base › Document Permissions

Document Permissions

You can set, view, and edit permissions for a document. These permissions can be assigned to different groups of individuals. When setting permissions, you can decide to inherit permissions from the primary category of a document or specify new permissions. By default, documents inherit their permissions from their primary category. This default handles access permissions at the category level rather than the document level.

Important! When creating a knowledge document, verify that document permissions include users that can be later assigned on the document through the approval process. When a group is assigned to a document, users from that group may not have the permission to view the document. If the document is assigned to a specific user, default data partition constraints allow the user to view the document.