You start at the bottom levels of the object hierarchy when you define objects. This way, when you define objects at higher levels, you can select from existing objects at lower levels in the hierarchy. For example, because a class has (references) a family, you define families first, followed by classes. Similarly, because configuration items are the top of the hierarchy, you define them last, after you define all the supporting objects. Therefore, you define data objects in the following orders:
Define First |
Define Second |
Define Third |
---|---|---|
Families |
Classes |
Configuration items |
Manufacturers |
Models |
Configuration items |
Service statuses |
Configuration items |
|
Vendor types |
Vendors |
Configuration items |
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