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Manufacturer and Models

Manufacturers identify the manufacturers of the various configuration items of concern to your enterprise. Models contain specific information about the products that a particular manufacturer provides to your enterprise. For example, you might define as a manufacturer a particular software company. Then, you would define as models each one of the applications that the company provides for your enterprise.

Defining manufacturers and models makes it easier to manage your configuration items. For example, you can generate a list of models provided by a particular manufacturer and generate a list of configuration items of a particular model.