Managing Servers › ITIL Configuration › Activity Log Security › Enable Activity Log Security

Enable Activity Log Security

You can enable Activity Log Security from the Options Manager in the Administration Tab.

To enable activity log security

1. Click the Administration tab.

   The Administration console appears.

2. Click Options Manager, Request-Change-Issue.

   The Option List appears.

3. Click activity_log_security.

   The Options Detail page appears.

4. Click Edit, and select one of the following Option Values:

   Editable

   (Default) Allows all fields on the activity log to be editable through the web interface or web services.

   Write Protected

   Displays the activity log as read-only. If you select the internal option, only internal users can edit the log, and it cannot be viewed by the customer.

   Note: If the security option is enabled, an error message displays that the activity log is read-only if you try to edit the log through the web interface or external sources such as web services.

   Click Save.

5. Click Refresh to confirm your selections. Close Window.

   Activity log security is enabled.

Important! The activity_log_security option cannot be uninstalled. You can only change the value of the option to Editable or Write Protected in Options Manager, Request-Change-Issue.