Administering Knowledge Management › Reports and Metrics › Knowledge Report Card › Define Knowledge Report Card Statistics

Define Knowledge Report Card Statistics

Use the Knowledge Report Card page to define the schedule at which the product calculates and sends notifications about the Knowledge Report Card and to define the content of Knowledge Report Card notification emails.

Note: Rework versions and retired documents are not presented when the Knowledge Report Card calculation is run.

To define Knowledge Report Card statistics

1. On the Administration tab, select Knowledge, Knowledge Report Card.

   The Report Card page opens.

2. Complete the following fields as appropriate.

   Last Updated

   Runs the Report Card calculation.

   Default: Deactivated

   Note: When the calculation is not run, and the statistics to present the data are not collected, the following message appears when the Knowledge Report Card command is specified from the View menu on the Knowledge tab: "Please Run Report Card Calculation."

   Schedule

   Schedules the Report Card.

   • Report Card Calculation will next run on xxx and will run every xxx—Specifies the frequency with which to recalculate the Report Card statistics.
   • Report Card Email Notifications will be sent on xxx and will be sent every xxx—Specifies the frequency with which to send Report Card notifications.

     Default: Never

   • Report Card Email Should Display Statistics for the Past xxx—Specifies the amount of time for which the Report Card notification contains information. This field is only available when you select a value other than Never from the Report Card Email Notifications will be Sent Every xxx list.

     Default: 365 days

3. Click Save.

   The Knowledge Report Card statistics are defined.