You can add new classes to support higher levels of classification granularity. For example, instead of using any of the CA CMDB-provided classes in the Hardware.Server family, you can define additional classes for different server devices.
Before you create a new configuration item class, determine whether a suitable class already exists in the Configuration Item Class List.
Note: If you also require a new family to govern a new set of classes, skip this topic and proceed to Define a New CI Family. Then you can return and populate the new family with classes.
To define a CI class using the Administration interface
The Create New Configuration Item Class page appears.
The new CI class is defined and ready for you to create new CIs.
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