Previous Topic: View Configuration Item History

Next Topic: Reactivate a Configuration Item

Inactivate a Configuration Item

If a configuration item is no longer used, you can edit the configuration item details to make it inactive. An inactive status removes the configuration item from the Scoreboard Configuration Item List. You cannot delete a configuration item.

Note: Inactivating a Family or Class does not affect existing CIs in that Family and Class. It only prevents new CIs from being created in that Family and Class.

To inactivate a configuration item

  1. Search for and open the configuration item.

    The Configuration Item Detail page appears.

  2. Click Edit.

    The Update Configuration Item page appears.

  3. Select Inactive from the Active drop-down list. Click Save.

    A message appears that confirms the status change. The configuration item no longer appears in the list of active configuration items. The configuration item continues to appear in any existing relationships until the relationships are inactivated.