Managing Reports › CA Business Intelligence Reports

CA Business Intelligence Reports

CA Business Intelligence is a web-based component that packages Business Objects technology, integrated with CA SDM and a variety of common data sources, such as SQL Server, Oracle, and Open Database Connectivity (ODBC).

CA Business Intelligence uses BusinessObjects Enterprise as the default reporting system. Predefined reports are provided for CA SDM, Knowledge Management, and Support Automation.

With CA Business Intelligence reporting, users can do the following:

• Customize existing reports
• Drill down on Business Objects report data to show the data beneath charts and summarized groups
• Export instances of reports to different output formats
• Build ad hoc reports
• Publish new reports and distribute them to authorized users
• Schedule reports to run at specified times
• Use dashboard reporting to monitor daily operations for all CA SDM ticket types.

Note: Access to Reporting is restricted through CA SDM Data Partitions Security.