Administering Knowledge Management › Knowledge Management Roles and Functions › Self-Service Knowledge Options › Sort Documents
Sort Documents
You can sort documents in various order.
To sort documents
- On the Knowledge tab, select a tree node from the category list in the left pane.
- Expand the node and click a category.
The Document List page appears.
- Sort the documents using the Order by list in the following orders:
- FAQ rating
- Number of hits
- Recently modified documents
- Solution count
The documents are listed in the order you selected.