Previous Topic: How to Schedule Change Orders

Next Topic: Set the Maximum Number of CIs

Use the Change Scheduler Example

The following example demonstrates how to use the change scheduler when creating a change order.

  1. On the Service Desk tab, select File, New Change Order.

    The Create New Change Order page appears.

  2. Select Update CIs on the Config. Items tab.

    The Configuration Item Search page appears.

  3. Create or search for CIs.
  4. Using the Affected Configuration Items Update page, add CIs to the change order.
  5. Click OK.

    The Create New Change Order page updates.

  6. Click the Scheduler button.

    The Schedule for Change Order page appears.

  7. Select a view and do any of the following:
  8. Modify the Duration and click View Schedule.

    The schedule previews your changes.

  9. Click Update Schedule.

    The schedule updates with your changes.

  10. Save the change order.