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Menu Bars

A menu bar is a user interface element that displays a horizontal list of menus in the web interface main window. Each menu contains a drop-down list of options or commands. You can define custom menu bars for any custom roles you might create.

Menu bar records specify the HTMPL form that controls the menu items that the menu bar can access.

Note: To define the functionality of the menu bar, you must use the Web Screen Painter application. For information about configuring the functionality of a predefined or custom menu bar, see the Web Screen Painter Online Help.

The following table lists the predefined menu bars and identifies the predefined tabs that use them.

Menu Bar

Associated Tabs

Administration

  • Administration tab - Configuration Administrator
  • Administration tab - Knowledge Administrator
  • Administration tab - Knowledge Manager
  • Administration tab - Service Desk Administrator
  • Administration tab - System Administrator
  • Administration tab - Tenant Administrator
  • Administration tab with full menu tree

CA CMDB

  • CA CMDB tab with full menu and scoreboard

Change Calendar

  • Change Calendar tab

Knowledge

  • Knowledge tab
  • Knowledge Management Schedule

Service Desk

  • Service Desk tab with full menu and scoreboard

Service Desk-Change Manager

  • Service Desk tab - Change Manager

Service Desk-Cust Service Mgr

  • Service Desk tab - Customer Service Manager

Service Desk-Cust Service Rep

  • Service Desk tab - Customer Service Rep

Service Desk-Incident Manager

  • Service Desk tab - Incident Manager

Service Desk-Knowledge Analyst

  • Service Desk tab - Knowledge Analyst

Service Desk-Knowledge Manager

  • Service Desk tab - Knowledge Manager

Service Desk-Level 1 Analyst

  • Service Desk tab - Level 1 Analyst

Service Desk-Level 2 Analyst

  • Service Desk tab - Level 2 Analyst

Service Desk-Problem Manager

  • Service Desk tab - Problem Manager

Service Desk-Service Desk Mgr

  • Service Desk tab - Service Desk Manager

Service Desk-Vendor Analyst

  • Service Desk tab - Vendor Analyst

Support Automation-Analyst

  • Support Automation tab - Support Automation Analyst