Menu trees are the hierarchical listings of nodes (menu tree resources) that are displayed in the navigation pane on the left-hand side of the main web interface window.
A role can have a menu tree, which provides nodes for access to many functional areas of the system. For example, the predefined Administrator role has a menu tree that includes nodes to the System and Role Management administration features, Service Desk administration features, and many others.
For roles that include a menu tree, the menu tree provides access to a specified set of resources that provide access to functional areas of the system.
CA SDM provides predefined menu trees for the following roles:
You can edit the Name, Record Status, and Description fields of the predefined menu tree records, but you cannot customize them by adding or removing their menu tree resources.
To produce a custom a menu tree, you can create new menu tree record or copy and customize one of the predefined menu trees.
Note: The non-modifiable Internal field on each menu tree record indicates whether the menu tree can be customized. A value of YES in the Internal field indicates a predefined menu tree, which cannot be customized. A value of NO indicates a site-defined menu tree, which can be customized. The Customize Menu button appears only on menu tree detail records with an Internal field value of NO.
When you attach a menu tree to a tab, it becomes available for all roles that have access to that tab.
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