CA SDM fetches records from the LDAP Directory according to the search base and the filter defined in Options Manager. Look for the following message to determine if the SEARCH_BASE and attribute mapping as defined in ldap.maj and ldap_group.maj are correct:
06/24 14:18:28.39 mcxxx04- bopLDAP 3844 TRACE ldap_virtdb.c 766 Starting select short: base=CN=John D. Jones,CN=Users,DC=kirklandsd,DC=ca,DC=com; filter=(&(objectCategory=person)); attributes=(modifyTimestamp,sn,pzLastName,givenName,pzFirstName,initials,pzMiddleName,uid,sAMAccountName,pzUserName,telephoneNumber,pzWorkPhoneNumber,mobile,pzMobilePhoneNumber,department,pzDepartment,facsimileTelephoneNumber,pzFaxPhoneNumber,pager,mail,pzEmailAddress,streetAddress,pzAddress,l,pzCity,st,pzState,postalCode,pzPostalCode,c,pzCountry,o,memberOf)
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